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VAT relief on purchases

If you wish to purchase qualifying products from this website and you fulfil the criteria for claiming vat relief, you will need to submit a form declaring your eligibility. You can make your purchase in the normal way via our website and on receipt of your declaration document, providing fulfil the eligibility criteria, we will refund the vat element of the product promptly. You can download the form here

If you have any questions or doubts regarding eligibility for vat relief, you are very welcome to contact us and we'll advise you as best we can. However, you should refer to the HMRC website for more detailed information.

In a nutshell, there are two elements to this 1. Providing you are the recipient of the product or it is being purchased on your behalf and for your sole benefit in respect of a disability you have, then you should qualify for vat relief. 2. Vat relief is only available on qualifying products. This means the product being purchased has been designed specifically for the purpose of assisting the user with their disability.For example, a red, standard toilet seat does not qualify for vat relief, but a raised toilet seat has been designed to assist a person with a disability and will qualify. 

Once again, if you are in any doubt you should refer to the HMRC for further information. Click here to visit the relevant section.